What is telephone interpretation?
Telephone interpreting is a service that connects human interpreters through telephone or other telecommunication devices to people who wish to talk to each other but do not share a common language. The interpreter connected remotely converts the spoken language from one language to another, allowing listeners and speakers to understand each other. The interpretation through the telephone mostly takes place in consecutive mode, which means that the interpreter waits until the speaker finishes an expression before translating it into the other language. As long as it is supported by an appropriate telecommunication system, this could also be dictated in simultaneous mode, where the interpreter translates in “real time” at the same pace as the speaker.
Advantages of a professional interpretation
Although companies are increasingly internationalized and the foreign sector reached 33% of GDP in 2015 – with a figure of 358.456 million euros in exports – they have yet to increase their growth and international focus, if they want to compete in a global economy increasingly globalized and subjected to an unprecedented technological revolution.
Increasing the size of companies, getting on the digitalization train and better access to financing and human capital are three of the factors that would help to facilitate access to new markets and, in this way, increase the internationalization of companies.
The incorporation into the core of the company of a technical support that facilitates communication with the outside world in any language is another factor that would facilitate the race towards success in the internationalization of our business network. These are the advantages of a professional interpretation system:
- increase sales and market share : more languages, access to more business
- will improve competitiveness , as they eliminate the language barriers
- increases customer retention : assigning a specialized interpreter to each client will facilitate their loyalty
- boosts productivity : due to the speed and efficiency of the online interpretation system or via mobile phone
Through a simple registration in the systems a network of professional phone interpreter and translators would always be at the service of the language needs of your company, responding at anytime and anywhere via mobile phone, internet or landline. The fastest growing markets are in emerging countries and multicultural market sectors, a context where English or the most spoken languages in Europe are not enough.